The Air France Boston Office serves as a key point of contact for travelers in New England flying with France’s flag carrier. Renowned for its premium in-flight services, global connectivity, and seamless travel experience, Air France connects Boston to Paris and beyond, offering passengers access to Europe, Africa, Asia, and other international destinations. The Boston office and airport counters provide reliable assistance for reservations, baggage, loyalty programs, and special travel requests.
Air France Boston Office
Boston Logan International Airport (BOS)
Terminal E – Air France Ticketing and Check-in Counter
One Harborside Drive,
East Boston, MA 02128, USA
Air France Customer Service (USA): +1 800 237 2747
Boston Logan Airport Baggage Services: +1 617 561 1700
Flying Blue Loyalty Program: +1 800 375 8723
Air France Cargo Boston: +1 800 421 4865
Official Website: www.airfrance.us
Ticketing Office (Terminal E): Daily, 9:00 AM – 6:00 PM
Airport Check-in Counters: Open 3 hours before scheduled departures
Customer Support Hotline: Available 24/7
The Boston office provides a wide range of services to assist passengers with their travel requirements.
Booking flights from Boston to Paris and other destinations.
Group and corporate travel bookings.
Access to seasonal promotions and discounted fares.
Rebooking and rescheduling assistance.
Refund processing for canceled tickets.
Re-routing during delays or disruptions.
Information on carry-on and checked baggage allowances.
Extra baggage purchase and oversized luggage handling.
Claims for lost, delayed, or damaged baggage.
Enrollment in Flying Blue, Air France’s frequent flyer program.
Redeeming miles for flights, seat upgrades, and rewards.
Managing tier benefits (Silver, Gold, Platinum).
Booking services for unaccompanied minors.
Assistance for passengers with disabilities or medical needs.
Pet travel arrangements and booking guidance.
Shipment booking with Air France Cargo.
Handling of perishable, valuable, and oversized goods.
Tracking and customs clearance support.
From Boston, Air France operates direct and connecting flights to key destinations:
Boston → Paris (CDG) – Direct flight
Boston → London (LHR) – via Paris
Boston → Rome (FCO) – via Paris
Boston → Amsterdam (AMS) – via Paris
Boston → Dubai (DXB) – via Paris
Boston → Nairobi (NBO) – via Paris
Boston → Delhi (DEL) – via Paris
Travelers may reach out to the Boston office for:
Ticket reservations and upgrades.
Flight modifications and cancellations.
Assistance with baggage policies and claims.
Enrollment in Flying Blue and miles redemption.
Special travel requests (children, pets, medical needs).
Cargo shipping services.
Arrive at Logan International Airport at least 3 hours before departure for international flights.
Use the Air France mobile app for online check-in and real-time flight updates.
Pre-purchase extra baggage online to save costs.
Join Flying Blue to enjoy exclusive benefits and earn rewards.
Stay informed about gate changes and travel advisories on the official website.
The Air France Boston Office ensures travelers departing from New England enjoy smooth, reliable, and comfortable journeys. With services covering ticketing, baggage, loyalty programs, and cargo, the Boston office offers professional assistance for all Air France passengers.